Which type of door do i have? One piece Up & Over doors have two main types. Retractable (which retract completely into the garage, along tracks running parallel to the roof) or Canopy (which employ a side mechanism whereby the door pivots on an arm hinge, leaving part of the door protruding from the front of the garage). Sectional doors are made up of separate hinged panels which travel along tracks into the garage

My door doesn’t work properly, will an opener fix it?
No. Your door should open and close easily by hand

How soon will you be able to fit it?
Depending on your location, we can often install you motor within 1-3 days

How far do you travel?
We work mainly in Yorkshire, Lancashire and the Midlands but can supply and fit nationwide. Please contact us for further information

How much room do I need?
Individual motors vary in their requirements, but for Up & Over Doors headroom clearance should be at least 100mm (4") (between highest point of open door and lowest point of roof. Roller motors require a side clearance of 220mm (7") (between door barrel and wall)

What’s the guarantee?
Individual guarantees vary between 2 years and 5 years. Further details can be supplied upon request

Will the remote control operate my alarm/light/etc?
In many instances, yes. Handsets can often be programmed to work with gates, burglar alarms or lights. Full details can be supplied on request

Are there any extra measures I can take to enhance security?
Depending upon choice of motor, we can add drop bolts and lock release mechanisms. See accessories for details

How far away does the handset work?
The range of handsets varies according to topography and nearby buildings etc, but a you can expect a typical range of between 20m and 60m

What if it breaks down?
If the operator we supply breaks down due to technical or fitting fault, Yorkshire Garage Openers will repair or replace it free of charge

Why don’t you visit me first?
In order to keep costs down and therefore provide the best possible price we ask that you complete our online quotation form or contact us with your requirements. If you provide all the information we need, it should be possible to install the operator in one 2-hour visit

Are there any extras?
If you supply all the information we ask for there should be no other costs above the quotation. All the prices on this website include VAT. Postage/courier costs are not included as these vary

What if there is a power cut?
In the event of a power cut you may need access to your garage. If there is no secondary access you will need an outside disconnect mechanism fitting. Please note that this device fits to your garage door (for Up & Over) or through the frame or wall (for Roller) and (depending on the manufacturer) it is may be necessary to drill you garage door

Power supply?
You will require a power supply to the motor. This should take the form of a standard three-pin socket. The socket should be within a 2 metre radius, 4m from the garage door in the centre of the garage (for Up & Over) or 2m from the front of the garage (for Roller)

Do I need to be there when you install the opener?
Not necessarily. All we need is access to the garage

Security?
Unless you opt for extra security options or a motor specific to your door (e.g. Hormann), installation of a garage door operator requires the disconnection of any existing locks. This should not greatly affect the security of your door, but we would ask you to note this when making your decision. See openers for security information and optional extras

Safety
All openers used by YGO include electronic ‘sensitivity’ systems which set appropriate force limits according to the weight of your individual door. This system senses an obstruction and automatically reverses or stops the door. Non-contact (I-Beam) sensors can also be used to detect obstructions before they contact with the door. Openers can be easily and quickly disengaged by using the manual release mechanism. See accessories for further details
All products conform to ISO 9001 standards

Payment?
Supply/DIY - Payment must be made in full prior to dispatch
Supplied and installed by YGO – payment may be made upon completion